End To End Accessibility: A Journey Through The Supply Chain

Dave Gunn (Royal National Institute of Blind People), Sarah Hilderley (EDItEUR Ltd), Doug Klein (Nook Media, LLC), Rick Johnson (Ingram | VitalSource)
Location: Broadway Ballroom South Level:
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It’s a sad truth, but the best intentions of any single party in isolation is not enough! Only together can we ensure the product we strive to deliver is truly discoverable, accessible and usable by all. For content to be truly accessible, we must ensure that all areas of the supply chain are working in ways that are collaborative and compatible.

In just the last two years, it has become possible to publish e-books which can be read by people with a diverse range of disabilities (by eyes, ears or fingers). Producing mainstream e-books which are accessible for people with disabilities is now a reality, but it requires the entire supply chain to understand the issues and work together to ensure that good practice in one part of the chain is not accidentally undone by another.

The panel will discuss the challenges faced by people and organisations at each part of the supply chain, highlighting with practical examples ways accessibility can and should be embedded. Inadvertent barriers to accessibility within the supply chain can easily be avoided if we all work together.

This includes:

  • Organisational best practices for publishers
  • Discoverability enhancements in metadata
  • Content creation considerations and best practices
  • Retailer awareness and device accessibility support
  • Testing and end user awareness

To illustrate our goal this session will include practical examples of what is accessible and how a united effort can create successes. The format of the session will represent this collaboration with speakers interacting with each other and will demonstrate how we envisage the future of mainstream accessibility with a committed supply chain.

Photo of Dave Gunn

Dave Gunn

Royal National Institute of Blind People

Dave Gunn is an accessible information expert from RNIB (the Royal National Institute of Blind People, UK), leading work to influence the development of standards and guidelines to improve access to electronic publications. Dave is on the IDPF EPUB 3.0 working group, and is Chair of the UK Association for Accessible Formats Electronic Documents Subject Area.

RNIB is the UK’s leading blindness charity which works for the benefit of blind, partially sighted and print impaired people in the UK and for worldwide benefit. As a founding member of the DAISY Consortium, the Global Right to Read Alliance, and an active member of the World Blind Union, RNIB’s work benefits people who are print impaired worldwide.

Photo of Sarah Hilderley

Sarah Hilderley


Sarah has worked in publishing for many years, most recently as Production Director at HarperCollins Publishers. Her work there included the creation of standard ‘prelims’ which look at social responsibility and ethical sourcing of a publisher’s third party suppliers. She is taking the lead in EDItEUR’s involvement in Enabling Technologies Framework – a project funded by WIPO. This three year global project will develop a worldwide standard of best practice for publishers helping them ensure full accessibility to their digital material for the print-disabled.

Photo of Doug Klein

Doug Klein

Nook Media, LLC

Doug is Accessibility Lead at Nook Media, the digital products division of Barnes & Noble; responsible for the strategy and execution of accessible products and services for the Nook software and hardware product lines. He is a serial entrepreneur with over 25 years of startup experience. He has been the founder and executive management at 5 Silicon Valley startups, delivering products as diverse as network terminals (Network Computing Devices), electronic books (NuvoMedia, Barnes & Noble), network security systems (Vernier Networks), and mobile consumer applications and services (LightPole, Inc). He currently serves on the advisory board of several technology startups, and serves as an executive mentor in several local forums.

Photo of Rick Johnson

Rick Johnson

Ingram | VitalSource

Rick Johnson is the Chief Technology Officer, and one of the founders of VitalSource Technologies, Inc. VitalSource, a division of the Ingram Content Group, is the maker of Bookshelf®, the most widely used platform for delivery of electronic textbooks in the world. As CTO, Rick manages the strategic direction of the fast growing platform, guiding the architecture, and implementation of its clients and systems.

Rick’s career has been focused on bringing together his three passions: technology, publishing, and education. He is a frequent speaker on electronic textbooks, their integration into an institutional environment, and how the accessibility needs of individual students can best be accommodated with their delivery. He served on the working groups responsible for version 2 and version 3 of the EPUB standard, is on the executive committee for the IMS Global Learning Consortium, and is the co-inventor of 3 international patents dealing with electronic books and their distribution.


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