Principal Machine Learning Engineer, Clarabridge
Leonardo Apolonio is a machine learning engineer at Clarabridge, where he solves natural language processing (NLP) tasks, like detecting emotion, call reason, and expressed effort in the customer experience domain. He has experience maintaining and improving NLP pipelines to extract entities and topics from over 30 million websites daily, using the latest NLP and deep learning techniques. Leonardo has also built scalable analytics techniques for anomaly detection using datasets with billions of events.
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