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Make Data Work
Oct 15–17, 2014 • New York, NY

Reducing Employee Turnover by 75%: Applying Data and Predictive Analytics to Hiring and Team Assembly

Michael Rosenbaum (Pegged Software)
3:30pm–3:50pm Wednesday, 10/15/2014
Data-Driven Business Day
Location: E 20/ E 21
Average rating: ***..
(3.25, 4 ratings)
Slides:   external link

This session will cover the state of the rapidly growing but still small industry of applying emerging data
techniques to hiring and team assembly. It will cover the methods used and results achieved in several
verticals—healthcare and long term care, application development, and business process outsourcing.
The session will cover the strengths and weaknesses of different techniques, and will outline specific
outcomes and adoption challenges from several enterprise case studies. We will also discuss the
opportunities uncovered by these techniques, where the industry is headed, and how rapidly evolving
technology and regulatory developments are likely to affect those opportunities.

Photo of Michael Rosenbaum

Michael Rosenbaum

Pegged Software

Mike Rosenbaum is the Founder and CEO of Pegged Software. Pegged applies big data to team assembly in the healthcare industry, and in doing so reduces employee turnover in hospitals and long term care facilities by 45%-77%. The savings generated by these turnover reductions are 20 times the cost of Pegged, and improve patient satisfaction scores and outcomes, all critical to the evolving needs of healthcare institutions in the world of healthcare reform. This year Pegged will process over 3 million job applications, including 6% of the total workforce of Maryland, for hospitals and systems including Loma Linda, Adventist Healthcare, LifeBridge Health, Metroplex, and Glendale, and its work has been profiled on National Public Radio and in the Christian Science Monitor.

Prior to starting Pegged, Mike received an Irving R. Kaufman Fellowship to support his work building the first version of what is now the company’s analytics engine for talent selection, and then started and ran Catalyst IT Services, an application services outsourcing business based solely on Pegged for hiring and team assembly. Using the technology in Pegged, Catalyst IT Services is disrupting the agile application services outsourcing market by delivering onshore services for differentiation and innovation work at costs equivalent to sending that work offshore. By applying big data to team assembly, Catalyst delivers applications services at 3x the productivity, half the defect rates, and fractions of the cost for clients including Nike, Starwood, eBay, Microsoft, Red Hat, Cambia Health, and General Dynamics. Catalyst has been recognized as a 2013 Cool Vendor by Gartner, the leading information technology research and advisory company, and is covered by Gartner and other leading analyst firms as a leader in onshoring, agile, and mobile. Media outlets including The Wall Street Journal, Bloomberg BusinessWeek, CIO, ComputerWorld, ZDNet, and eWeek have written about Catalyst’s use of big data to transform the application services outsourcing space. Catalyst has slightly over 200 employees and will add another 150 in the next 9 months.
Before Pegged and Catalyst, Mike was a John M. Olin Fellow in Law and Economics at Harvard, and served at the White House as an economist, at the U.S. Department of State on trade issues and issues related to the former Soviet Union, and at Coopers & Lybrand in the Russian Federation on privatization and commercialization in the early 1990’s. In addition to his academic work around what became Pegged Software, Mike’s publications and work focused on the application of data to the most subjective areas of human endeavors. His work was featured in the Stanford Law and Policy Review and the Harvard John M. Olin Fellow Center for Law, Economics and Business Series.
Mike has a JD from Harvard Law School, an MSc in Economics from the London School of Economics and Political Science, and a BA from Harvard College.