Shelley Evenson

Shelley Evenson
Executive Director, Organizational Evolution, Fjord

Shelley Evenson recently joined Fjord as Executive Director, Organisational Evolution. As a leader in service design and with more than 25 years of experience, Shelley Evenson is adept at helping organizations develop an in-depth understanding of customer needs, building experience strategies that respond to those needs, and implementing strategies across platforms and channels.

Shelley formerly oversaw research for user experience and design at Facebook and was a Principal User Experience Designer and Manager for Microsoft. Shelley was also an Associate Professor at the School of Design at Carnegie Mellon University, where her projects included collaborations with GM, Intel, The Mayo Clinic, Microsoft, Motorola, and UPMC.

Sessions

Shelley Evenson (Fjord)
Average rating: ****.
(4.17, 6 ratings)
In today's world, decisions are made for us based on data. On one hand, this is appealing, but on the other hand its disorienting. To address this, designers need to focus on the things that make us uniquely human and focus on the translation between the abstract and human. This presentation will look at the ways humans make decisions and how big data and technology can enable this, not lead it. Read more.

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