Presented By O'Reilly and Cloudera
Make Data Work
Dec 4–5, 2017: Training
Dec 5–7, 2017: Tutorials & Conference
Singapore
Christopher Hausler

Christopher Hausler
Lead Data Scientist, Zendesk

Website

Chris Hausler leads the data science team at Zendesk, a role he describes as turning lots of data into magic, which he does with the help of machine learning, Python, Hadoop, graphs galore, and amazing colleagues. Over his career, he’s held the titles of data scientist, data engineer, researcher, PhD student, consultant, and programmer.

Sessions

2:35pm3:15pm Thursday, December 7, 2017
Christopher Hausler (Zendesk), Arwen Griffioen (Zendesk)
Average rating: ****.
(4.62, 8 ratings)
Chris Hausler and Arwen Griffioen discuss Zendesk's experience with deep learning, using the example of Answer Bot, a question-answering system that resolves support tickets without agent intervention. They cover the benefits Zendesk has already seen and challenges encountered along the way. Read more.