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Make Data Work
Dec 4–5, 2017: Training
Dec 5–7, 2017: Tutorials & Conference
Wai Chee Yau

Wai Chee Yau
Senior Data Engineer, Zendesk

Wai Chee Yau is a senior data engineer at Zendesk. A polyglot developer who loves working with data and machine learning, she has more than nine years’ experience in data processing, distributed systems, APIs, and system integration across a number of industries. She has completed a PhD in computer vision in 2008.


2:35pm3:15pm Wednesday, December 6, 2017
Wai Chee Yau (Zendesk), Jeffrey Theobald (Zendesk)
Average rating: ****.
(4.75, 8 ratings)
Simply building a successful machine learning product is extremely challenging, and just as much effort is needed to turn that model into a customer-facing product. Drawing on their experience working on Zendesk's article recommendation product, Wai Yau and Jeffrey Theobald discuss design challenges and real-world problems you may encounter when building a machine learning product at scale. Read more.