Presented By O'Reilly and Cloudera
Make Data Work
Dec 4–5, 2017: Training
Dec 5–7, 2017: Tutorials & Conference
Sunil Karkera

Sunil Karkera
CTO, Digital Enterprise Unit, Tata Consultancy Services


Sunil Karkera is the CTO of the Digital Enterprise Unit and the head of the Digital Reimagination Studio at Tata Consultancy Services, where he and his team of creative designers, engineers, and business strategists apply design thinking methodologies to fundamentally rethink business models, user experiences, and enabling technologies. Sunil has over 20 years’ experience in technology and design and has founded three startups in the Silicon Valley, all of which underwent successful acquisitions. He is a trained engineer and a typographer. Sunil was part of the early enterprise data wave, creating eBusiness Anywhere, which was acquired by Siebel Systems in 1999. Sunil was part of the successful IPO of Sonicwall, which disrupted internet security technologies, where he was part of the engineering team that built network security technologies, including SSL acceleration, content filtering, high-performance packet filters, and a high-networking throughput operating system, SonicOS. Sunil was the vice president of business systems at Fox Interactive Media, responsible for engineering MySpace, American Idol, Twentieth Century Fox Studios, IGN, Rotten Tomatoes, and GameSpy. In 2007, he cofounded Registria to innovate in product registration and after sales service and marketing. During this time, he architected the ecommerce and IoT backends for Nest, as well as created the type design used in the Nest Thermostat user interface. In 2014, he cofounded Nurture software, which focused on creating mobile apps backed with advanced machine-learning technologies in the service of better health and wellness for women and children. Sunil has been granted US patents in areas including caching, product registration, configuration management, and dynamic email processing. He holds a bachelor’s degree in computer science from Mangalore University in India. He has attended advanced typography design and color design programs at the University of Zurich (Zürcher Hochschule der Künste) under Rudolf Barmettler as well as modern arts programs at the Stedelijk Museum, Amsterdam for pointillism and graffiti. Sunil is passionate about computer history and volunteers at the Computer History Museum in Mountain View, CA.


11:15am11:55am Wednesday, December 6, 2017
Sunil Karkera (Tata Consultancy Services)
AI-enabled systems bring new challenges for experience designers. The probabilistic nature of recommenders, conversational systems, and sentiment watchers can make designing experiences difficult. Sunil Karkera explains how to effectively design experiences for such systems that can improve user's self-efficacy and enable magical experiences. Read more.