Sep 23–26, 2019
Ryan Hum

Ryan Hum
VP of Data & CIO at National Energy Board, National Energy Board, Canada


Ryan Hum is the Vice President of Data and Information Management, with the National Energy Board. Ryan’s previous post was with Immigration, Refugee and Citizenship Canada, where he was Director of Service Insights and Experimentation, responsible for designing and implementing service improvements for people seeking refuge, immigrating, and becoming citizens of Canada. Ryan has had a long and distinguished career in public service in the departments of Health, the Food Inspection Agency, and Natural Resources, where he was Acting Director of Sustainable Mining Policy, Intergovernmental Affairs and Environmental Assessments. He was also a founding member of the Government of Canada’s Central Innovation Hub (housed at the Privy Council Office), where he served as Chief Designer and Data Scientist leading the design insights and data analytics practice to improve policy, program and service delivery.

Ryan has Bachelor of Science (Honours) and a Bachelor of Chemical Engineering from Queen’s University, a Master’s of Engineering Design from McMaster University and is working toward a PhD in Chemical Engineering from the University of Toronto. He is also an Adjunct Professor at the Ontario College of Art and Design University (OCAD) and has previously taught design, public policy and engineering at Carleton University and the University of Toronto.


3:45pm4:25pm Thursday, September 26, 2019
Location: 1E 14
Audrey Lobo-Pulo (Phoensight), Annette Hester (National Energy Board, Canada), Ryan Hum (National Energy Board, Canada)
As new digital platforms emerge and governments look at new ways to engage with citizens, there is an increasing awareness of the role these platforms play in shaping public participation and democracy. This talk examines the design attributes of civic engagement technologies, and their ensuing impacts. A framework for better achieving desired outcomes is demonstrated with a NEB Canada case study. Read more.

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