Doing “algebra” with emotions can lead to new insights about customer behavior. Chad Jennings presents a serverless big data analytics platform that allows you to capture and analyze raw data and train machine learning models using classic data processing techniques combined with modern NLP and machine learning techniques (at big data scale) to process text to discern not just the sentiment but also the underlying emotion driving that sentiment. Chad also explores the foundational psychology behind the platform and leads a deep dive into the system architecture, which can analyze emotional content at scale.
This session is sponsored by Google.
Chad W. Jennings is a product manager for BigQuery at Google Cloud. Chad came to Google from the startup world. He is an avid skier and surfer. When he’s not working on big things or playing in nature, he’s at home with his wife and two young children. Chad holds a PhD in aeronautics and astronautics from Stanford University.
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