After decades of extravagant promises, artificial intelligence is finally starting to deliver real-life benefits to early adopters. However, we’re still early in the cycle of adoption. Michael Chui explains where investment is going, patterns of AI adoption and value capture by enterprises, and how the value potential of AI across sectors and business functions is beginning to emerge.
Michael Chui is a San Francisco-based partner in the McKinsey Global Institute, where he directs research on the impact of disruptive technologies, such as big data, social media, and the internet of things, on business and the economy. Previously, as a McKinsey consultant, Michael served clients in the high-tech, media, and telecom industries on multiple topics. Prior to joining McKinsey, he was the first chief information officer of the City of Bloomington, Indiana, and was the founder and executive director of HoosierNet, a regional internet service provider. Michael is a frequent speaker at major global conferences and his research has been cited in leading publications around the world. He holds a BS in symbolic systems from Stanford University and a PhD in computer science and cognitive science and an MS in computer science, both from Indiana University.
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