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Make Data Work
September 25–26, 2017: Training
September 26–28, 2017: Tutorials & Conference
New York, NY

Emotional arithmetic: How machine learning helps you understand customers in real time (sponsored by Google)

Chad W. Jennings (Google)
9:05am9:10am Thursday, September 28, 2017
Sponsored keynote
Location: 3E
Average rating: ****.
(4.00, 1 rating)

It’s not enough to do historical analysis to understand customer proclivities based on past interactions. With the right data, processing power, and algorithms, it is becoming possible to use machine learning and leading psychology research to “calculate” human sentiment for predictive analysis. Chad W. Jennings walks you through a serverless big data architecture on Google Cloud that helps unravel the mysteries of human emotion.

This keynote is sponsored by Google.

Photo of Chad W.  Jennings

Chad W. Jennings


Chad W. Jennings is a product manager for BigQuery at Google Cloud. Chad came to Google from the startup world. He is an avid skier and surfer. When he’s not working on big things or playing in nature, he’s at home with his wife and two young children. Chad holds a PhD in aeronautics and astronautics from Stanford University.