DHL has created an IoT initiative for its supply chain warehouse operations. Javier Esplugas and Kevin Parent explain how DHL has gained unprecedented insight—from the most comprehensive global view across all locations to a unique data feed from a single sensor—to see, understand, and act on everything that occurs in its warehouses with immersive operational data visualization.
DHL has partnered with Conduce to provide a human interface to DHL’s IoT strategy. The Conduce platform enables leaders and teams to visualize and act on disparate data inputs across DHL’s European warehouse operations without any need to integrate the data originating from people, independent systems, sensors, and sources working across locations. By visualizing past and real-time operations, DHL has a comprehensive understanding of how their warehouses actually run and how they could run better.
DHL Management and warehouse personnel alike now share a single, unified environment to see, share and collaborate across warehouse supply chain operations, unlock more accurate and timelier insights, and ultimately make better strategic, operational and tactical decisions. This platform has so far led to improved alignment of MHE (material handling equipment) to meet in-warehouse demand as operations shift day over day, identified how planners release WMS orders and tasking to reduce warehouse congestion and truck “turn time,” and identified risky driver behaviors through a review of MHE collisions to reduce warehouse incidents. These benefits have arisen from connecting just three disparate data sources into the Conduce platform. Even greater benefits are available as additional data sources are brought into the platform.
Javier “Xavi” Esplugas is the vice president of IT planning and architecture at DHL Supply Chain. Xavi has served in a number of roles at DHL Supply Chain. Previously, he drove the standardization and innovation agenda in Europe, which included DHL’s vision picking, robotics, and the internet of things. Xavi holds an MSC in computer engineering from Universitat Politècnica de Catalunya in Barcelona.
Kevin Parent is the Founder and Chief Visionary Officer of Conduce, a company that helps leaders and teams see and interact with all their data instantly using a single, intuitive human interface. An innovator, Kevin’s entire career has focused on connecting the dots between advances in technology and human experiences. Previously, he cofounded Oblong Industries, where he invented new–to–the-world interfaces that allow users to interact with software using displays, gestures, wands, tablets, and smartphones, and spent 10 years engineering theme park attractions. (He was a project engineer for the Twilight Zone Tower of Terror at Walt Disney Imagineering.) Kevin is the author of six patents. He holds a degree in physics from the Massachusetts Institute of Technology, where his undergraduate thesis work was conducted in MIT’s Media Lab.
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