Presented By O’Reilly and Cloudera
Make Data Work
21–22 May 2018: Training
22–24 May 2018: Tutorials & Conference
London, UK

Successful Data Cultures: Inclusivity, empathy, retention, and results

Kim Nilsson (Pivigo), Phil Harvey (Microsoft)
14:5515:35 Wednesday, 23 May 2018
Data-driven business management, Strata Business Summit
Location: Capital Suite 15/16 Level: Non-technical

Who is this presentation for?

C-suite, business managers and data scientists

Prerequisite knowledge


What you'll learn

The talk is intended for anyone interested in how to run build an inclusive, empathetic and successful data culture within their team and organisation. We will give them concrete and actionable how-to’s on identifying obstacles to data adoption, communicating well with stakeholders, and engaging and retaining key talent.


On the other side of the Big Data/Data Science/AI hype, every organisation is on a path from data curious to data-driven. All sizes and ages of organisation are looking at how data innovation and data-driven decision making can lead their digital transformation to bring success an often disrupted and competitive market. This path is strewn with obstacles. We have the technology, the obstacles relate to people and cultural change. If everyone was thinking about ‘how do we get started?’ in the last 5 (ahem, 7) years, then the next 5 years will be about ‘how do we do this well?’. A key foundation to success is a strong and positive data culture.

In building an inclusive data culture, a 360 view of all stakeholders within the organisation is necessary. From the board room, via the sales team and to the factory floor, each stakeholder group needs consideration and on-boarding. From our combined experience of working with hundreds of Microsoft and Pivigo clients, we will share examples of how these cultural shifts have been successful and where challenges lie. Specifically, we will cover:

  • Who are your stakeholders?
  • Who should you focus on?
  • What are the key levers to turn to empower your organisation, and on-board your team? What empowers your organisation through the people?
  • How do you retain and motivate your data science team, while facing resistance to change?
  • How do you avoid the ‘fear of job losses due to AI’?

Combining our UK and European experience with conversations and interviews with hundreds of C-Suite, business managers, data scientists and … everyone else, we will build on previous research done by O’Reilly authors and speakers in the US. This talk is for everyone facing a data-driven change. Team leaders and change makers across the organisation will take actionable insight back to their organisations.

Photo of Kim Nilsson

Kim Nilsson


Kim Nilsson is the CEO of Pivigo, a London-based data science marketplace and training provider responsible for S2DS, Europe’s largest data science training program, which has by now trained more than 430 fellows working on over 120 commercial projects with 80+ partner companies, including Barclays, KPMG, Royal Mail, News UK, and Marks & Spencer. An ex-astronomer turned entrepreneur with a PhD in astrophysics and an MBA, Kim is passionate about people, data, and connecting the two.

Photo of Phil Harvey

Phil Harvey


Phil Harvey is passionate about data and people. Empathy is the key data skill. He’s also a big beardy geek.

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