According to Forrester Research, only 22% of companies are currently seeing a significant return from data science expenditures. Most data science implementations are high-cost IT projects, local applications that are not built to scale for production workflows, or laptop decision support projects that never impact customers. Despite this high failure rate, we keep hearing the same mantra and solutions over and over again. Everybody talks about how to create models, but not many people talk about getting them into production where they can impact customers.
Harvinder Atwal offers an entertaining and practical introduction to DataOps, a new and independent approach to delivering data science value at scale, used at companies like Facebook, Uber, LinkedIn, Twitter, and eBay. The key to adding value through DataOps is to adapt and borrow principles from Agile, Lean, and DevOps. However, DataOps is not just about shipping working machine learning models; it starts with better alignment of data science with the rest of the organization and its goals. Harvinder shares experience-based solutions for increasing your velocity of value creation, including Agile prioritization and collaboration, new operational processes for an end-to-end data lifecycle, developer principles for data scientists, cloud solution architectures to reduce data friction, self-service tools giving data scientists freedom from bottlenecks, and more. The DataOps methodology will enable you to eliminate daily barriers, putting your data scientists in control of delivering ever-faster cutting-edge innovation for your organization and customers.
Harvinder Atwal is head of customer insight and marketing optimization at Moneysupermarket, where he leads a team of data scientists delivering data-driven customer insight, marketing optimization, and predictive analytics to help the company’s 23 million customers. Harvinder is interested in data science, machine learning, big data technologies, and how they can be used to improve customer experience.
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