As everything goes digital and with data being created at a massive scale, data is the asset that makes companies successful. Successful organizations are becoming increasingly Agile, and the autonomy and empowerment that Agile brings create new, active modes of engagement. Data governance however is still very much a centralized task that only CDOs and data owners actively care about. Antonio Alvarez and Lidia Crespo outline a more engaging and active method of data governance: data citizenship—a community bound by a social contract in which everyone gets value out of the big data platform and, in turn, has a responsibility to give value back to the community.
Data only has value when there is knowledge to use it. Antonio and Lidia explain how to implement tools and processes to enable and encourage everyone in an organization to attach their knowledge to the data, making it available to everyone. A semantic layer in the form of a business ontology that links the data together organizes the knowledge in a logical way that can be exploited by humans and machines indistinctly. The importance of data and metadata quality, its context, and its security is also distributed so that everyone feels engaged and committed to enriching the ability of the organization to make the most of their knowledge. Antonio and Lidia call it data democracy.
Antonio Alvarez is the head of data innovation at Isban UK, which aims to spearhead the transformation to a data-driven organization through digital technology. In partnership with the CDO, Antonio is creating a collaborative environment where innovative strategies and propositions around data from all sides of the business can create value for customers more quickly. With a quick pace of adoption, Santander UK is now implementing different frameworks for scaling and broadening the impact of data to disrupt the bank from inside through the adoption of a guided self-service approach. Antonio has a background in economics and 18 years of experience in financial services across four countries in business, technology, change, and data.
Lidia Crespo is the chief data steward at Santander UK, where she leads the CDO team that supervises the governance of Santander UK big data platform. She and her team have been instrumental to the adoption of the technology platform by creating a sense of trust and with their deep knowledge of the data of the organization. With her experience in complex and challenging international projection projects and an audit, IT, and data background, Lidia brings a combination difficult to find.
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