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Make Data Work
22–23 May 2017: Training
23–25 May 2017: Tutorials & Conference
London, UK

Three years into creating value at ING Wholesale Banking with big data, advanced analytics, and artificial intelligence

Doron Reuter (ING)
9:009:30 Tuesday, 23 May 2017
FinData, Strata Business Summit
Location: Capital Suite 15
Level: Non-technical
Average rating: ****.
(4.80, 5 ratings)

ING’s Think Forward strategy is to empower people in life and in business using advanced analytics (AA). In order to deliver a differentiating customer experience, ING’s strategic priorities are to develop analytics skills to understand its customers better, increase the pace of innovation, and think beyond traditional banking to develop new services and business models.

ING Wholesale Banking, the division of ING serving corporate and institutional customers with financial markets, lending, payments, and trade products, employs 11,000 people in 40 different countries. Doron Reuter explains how, over the past three years, the ING Wholesale Banking Advanced Analytics team has developed the capabilities to deliver end-to-end data driven algorithmic products using big data, advanced analytics, and artificial intelligence to add real value to corporate and institutional customers.

Topics include:

  • Building a data asset on top of ING’s data management structures so that advanced analytics and artificial intelligence can be applied and scaled
  • Building a world-class team that has the necessary data engineering, data science, software engineering, UX, and innovation methodology and business translation skills
  • Inspiring ING Wholesale Banking to become data driven using tangible products of short-term value and by giving its people the tools and content to innovate using big data, advanced analytics, and artificial intelligence
  • Using the fintech ecosystem to accelerate the execution of cutting-edge data-driven algorithmic product and services
  • Developing data-driven algorithmic products that augment the intelligence of ING’s experts and help them deliver a better experience to customers
  • Developing data-driven algorithmic products and business models that provide valuable insights to customers so that they can make better decisions
Photo of Doron Reuter

Doron Reuter


Doron Reuter is head of business development for the ING Wholesale Banking Advanced Analytics team, where he helps create customer value with artificial intelligence by initiating projects and partnerships in order to ensure the development of data-driven algorithmic products for ING’s employees and clients. Doron has been a corporate and investment banker for 15 years at BNP Paribas in London, Fortis, and ING in The Netherlands. Previously, Doron worked at an internet startup in the ’90s and at Rational Software (now IBM). Doron holds a bachelor of science in computer science & economics and a MBA. He was born in South Africa and now lives in The Netherlands with his wife and two children. Doron is treasurer of a charity, and when family and work allow, he swims, ice skates, works out at the gym, runs, and is up for anything legal and healthy as long as he has good company.

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26/05/2017 14:04 BST


Where can I get the slides for this session?

Kind regards