Norris Heintzelman is a senior research and data scientist with 19 years’ real-world experience converting data into knowledge—that is, 19 years’ experience in many areas of natural language processing, knowledge systems, cleaning and normalizing messy data, and rigorous accuracy measurement. Norris has published several papers in the fields of health informatics and general knowledge management. She has worked for Lockheed Martin for a very long time, in multiple business areas, from public sector contracts to advanced R&D to internal business process support. An alumna of both Temple University and the University of Pennsylvania, she lives in Wilmington, Delaware, with her husband, two daughters, and two cats. She likes to eat and talk about food.
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