Chao Zhong is a senior data scientist at C+E Analytics and Insights within Microsoft. His current research interests include (deep) machine learning for customer journey and customer lifetime value and (deep) reinforcement learning for interactive customer behavior modeling. Previously, Chao was the lead data scientist at Scopely, a mobile gaming company in LA. Chao was an ABD (all but dissertation) PhD candidate in mathematics at Michigan Technological University. He holds an MS degree in financial engineering from Temple University and a BS degree in computer science from Beijing University of Aeronautics and Astronautics.
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