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Mark  Hayward

Mark Hayward
Administrator, Center for the Science of Health Care Delivery, Mayo Clinic

Mark J. Hayward is the administrator for the Center for the Science of Health Care Delivery at Mayo Clinic. He also serves as vice chair for the Department of Facilities and Support Services: Engineering, Media, and Systems Coordination.

He received the B.A. degree in mathematics from St. Olaf College in Northfield, Minn. and the M.S. degree in industrial engineering — health systems, from the University of Wisconsin in Madison.

Mr. Hayward began his career at Mayo as a systems analyst and subsequently became assistant section head of Hospital Systems and Procedures, section head of Clinic Systems and Procedures and Mayo Integrated Clinical Systems, and served as the associate administrator for Clinic Operations.

With his interest in operations research and systems design/engineering, Mark has been able to apply these disciplines throughout his career at Mayo Clinic in a wide range of health care settings. He provided input to the 2005 Institute of Medicine report on the need for an increased use of industrial engineering methods and approaches to improve the quality, reliability and efficiency of health care delivery. Mark was course director for five years for the Mayo Clinic conference on the application of operations research and systems engineering methods in health care. As he works in this rapidly expanding discipline in health care Mark is excited to be a part of efforts which have significant benefits to patients and providers.

Mark has received the Mayo Clinic Individual Award for Excellence, the Mayo Clinic Excellence in Leadership Award and the Mayo Clinic Distinguished Administrators Award.


Salon G-F
Paul Bleicher (Optum Labs), Mark Hayward (Mayo Clinic)
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Optum Labs was established with Mayo Clinic to enable cross-industry collaborative research and innovation to improve patient care. With other partners from across healthcare, Optum Labs will be a unique environment with the data, tools, and infrastructure necessary for leading scientists and innovators to tackle the thorniest problems in healthcare and to bridge this research into the clinic. Read more.

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