Presented By O'Reilly and Cloudera
Make Data Work
Feb 17–20, 2015 • San Jose, CA

Ki Ra
Data Science Lead, Directly

Website | @eugmandel

Eugene leads data science at Directly, a startup in San Francisco that helps companies scale excellent customer service by letting expert users help other users on demand. He builds augmented intelligence systems that allow humans and machines work together to make customer support better.
Previously Eugene was creating data stories and data products in the fitness wearables space at Jawbone.
Prior to Jawbone, he was CTO/Co-founder of survey startup Qualaroo.


11:30am–12:10pm Thursday, 02/19/2015
Business & Industry
Location: LL20 BC
Michael Abbott (Stanford University), Ki Ra (Directly), Christopher Pouliot (Nio), Mike Polcari (23andMe)
Average rating: ****.
(4.40, 10 ratings)
Most people are familiar with the basic principles driving today’s hottest big data and enterprise companies. But what’s really going on underneath the hood? In this session, Kleiner Perkins Caufield & Byers General Partner Michael Abbott unboxes a variety of startups in the space to examine the technology, architecture, and innovations they’ve harnessed to deliver superior products and services. Read more.