Mar 15–18, 2020
Leslie De Jesus

Leslie De Jesus
Chief Innovation Officer, Wovenware

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Leslie De Jesus is the chief innovation officer at Wovenware. With more than 20 years of expertise in software, product development, and data science, Leslie drives disruptive strategies and solutions, including AI and enterprise cloud solutions, to clients in a variety of markets from healthcare and telco to insurance, education, and defense industries. Leslie is responsible for designing advanced deep learning, machine learning and chatbot solutions, including patented groundbreaking products. One of her biggest strengths is team building, which is the foundation of repetition in the product creation process. Previously, Leslie has held positions such as senior software product architect, CTO, and vice president, product development for key firms.

Sessions

2:35pm3:15pm Wednesday, March 18, 2020
Location: LL20D
Leslie De Jesus (Wovenware)
Considering the cost of customer acquisition and the importance of making decisions based on customer data, churn prediction is key for retaining customers and anticipating future trends. Leslie De Jesus describes a case study of how a healthcare insurance provider reduced customer churn and examines three key considerations when creating the DL model to be a tool for preemptive decision making. Read more.

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