Mar 15–18, 2020

The art of explainability: Removing the bias from AI

Krishna Gade (Fiddler Labs)
11:50am12:30pm Wednesday, March 18, 2020
Location: 210 F

Who is this presentation for?

  • AI strategy leads, AI implementers, data scientists, business analysts, and product analysts




With the rise of AI, computers can take on more tasks usually done by humans with an increase in efficiency and productivity. From manufacturing to finance, industries are realizing the importance of AI and are exploring how best to adopt AI into their work streams. However, the inhibiting factor is a lack of trust in AI. There have been several cases of AI deployments rolled back due to negative publicity related to bias and trustworthiness issues. Recognizing these risks, governments are introducing regulations to help consumers understand AI-made decisions. Enterprises need an explainable approach to AI—an approach that ensures they can better manage the business risks associated with deploying AI in use cases from underwriting loans and fraud detection to automated diagnostics and content moderation.

Krishna Gade outlines how “explainable AI” fills a critical gap in operationalizing AI, including explaining ML-flagged fraud transactions, policy underwriting decisions, loan denial by ML models, and business intelligence like customer churn, regional marketing campaigns, and more. Adopting an explainable approach to AI and integrating it into the end-to-end ML workflow from training to production offers benefits such as the early identification of biased data and better confidence in model outputs.

Prerequisite knowledge

  • A basic understanding of AI and how to implement AI in typical use cases

What you'll learn

  • Discover which questions to ask about AI systems to better manage bias
  • Learn why AI makes certain predictions and the factors behind those decisions, how to anticipate customer concerns and how best to answer them, and the importance of explainability in AI
Photo of Krishna Gade

Krishna Gade

Fiddler Labs

Krishna is the cofounder and CEO of Fiddler Labs, an enterprise startup building an explainable AI engine to address problems regarding bias, fairness, and transparency in AI. Previously, he led the team that built Facebook’s explainability feature “Why am I seeing this?” He’s an entrepreneur with a technical background with experience creating scalable platforms and expertise in converting data into intelligence. Having held senior engineering leadership roles at Facebook, Pinterest, Twitter, and Microsoft, he’s seen the effects that bias has on AI and machine learning decision-making processes. With Fiddler, his goal is to enable enterprises across the globe solve this problem.

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