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Designing IoT Services with ‘Cadences' in Mind

Zachary Pousman (THINK Interactive), Michelle Berryman (Think, Inc.)
Companies
Location: Fire House
Slides:   1-PDF 

As you design for the Internet of Things, you’re almost certainly taking into account the user-centered practices by designing for context, for screen sizes, devices, and interaction modalities.

But one of the most important design attributes we’ve been considering (for IoT design challenges and wider digital work) is that of timing, or more precisely, cadence. Today’s digital tools span devices and contexts of course, but they also unfold over timeAnd there is little support for designers of services, platforms, hardware and software to understand the rhythmic attributes and design within these time-based constraints.

This talk will present a design framework for thinking about cadences and examples to show how they apply to the Internet of Things. This talk is aimed at product owners and designers, and you’ll leave with deep understanding of where and how cadences matter, how to model cadences, and what design (and evaluation) steps to take to deliver compelling IoT applications. Using this method you can make your service or device more useful and less intrusive.

Photo of Zachary Pousman

Zachary Pousman

THINK Interactive

Zach Pousman is the director of digital strategy at THINK Interactive (Atlanta, GA). Using deep empathy, boundless curiosity for people, Zach helps brands deliver innovative digital products and experiences. His passion is to understand the rhythms and routines of daily life and find ways for companies to intersect with and improve upon them in ways that delight customers and exceed business goals. Zach also really like whiteboards. Zach has led digital product design, digital ecosystem transformations, data visualizations and campaigns for clients including Coca Cola, Orkin, Hughes Telematics, iShares, Kroger and Microsoft. Zach is a graduate of the University of Chicago and did a decade of Human-Computer Interaction research at Georgia Tech.

Michelle Berryman

Think, Inc.