Hardware, Software & the Internet of Things
June 23–25, 2015 • San Francisco, CA

AI + psychology + robots = patient engagement

Cory Kidd (Catalia Health)
5:25pm–6:05pm Thursday, 06/25/2015
Design
Location: C 210 (Bldg C)
Average rating: *****
(5.00, 5 ratings)

Prerequisite Knowledge

An understanding of how and why designing complex interactive systems is difficult. Ideal audience members will be people involved in the design and implementation of hardware+software products.

Description

This presentation will be jointly by Dr. Cory Kidd (CEO, Catalia Health) and Erica Yamada (director of UX, Catalia Health).

Catalia Health is currently the IDEO Startup in Residence, where we are working to create the next generation of interactive robotic interfaces for improving long-term patient engagement. Building on over a decade of work in proving the efficacy of this type of technology, we are bringing a new system to market in 2015 to help our customers better help their patients to manage chronic diseases. Catalia Health has customers ranging from specialty pharmacies to home health agencies to hospital systems, that will be using the hardware+software system to improve interaction with patients managing a variety of long-term conditions.

This talk will describe the design process of building an integrated hardware+software solution to focus on particular customer and end-user needs. In collaboration with the design firm IDEO and borrowing heavily from their user-centered design practices, our team has designed, tested, and implemented a system for creating engaging interactions with patients over extended periods of time.

Examples of the design criteria and constraints will be presented, along with snapshots of the process and challenges that were addressed along the way. Design inputs come from our background research in part, but largely from spending time with our customers and their patients in real-world settings. Our stories and presentation will be designed to highlight how to do this real-world research and turn the findings into components of an integrated product.

Cory and Erica will jointly present the talk with their respective views on the work. Erica is an expert in healthcare UX, coming from the Kaiser Permanente Center for Innovation before joining Catalia Health. She has extensive experience working with patients and healthcare professionals in a variety of settings, ranging from the operating theatre to the clinic to the home. Cory is a serial entrepreneur with nearly two decades of experience in healthcare technology. He completed a Ph.D. in the MIT Media Lab while working jointly at Boston University Medical Center, where he focused on applying interactive robots to the challenges of long-term behavior change.

Photo of Cory Kidd

Cory Kidd

Catalia Health

Dr. Cory Kidd is the founder and CEO of Catalia Health, a healthcare technology company focused on delivering effective behavior change. Cory is a serial entrepreneur who has been working in healthcare technology for nearly two decades. His previous company, Intuitive Automata, created interactive coaches for weight loss. Prior to this, Cory received his M.S. and Ph.D. at the MIT Media Lab in human-robot interaction. While there, he conducted studies that showed the advantages of using a physical robot over screen-based interactions. Cory conducted an extensive study showing the efficacy of his weight loss coach in helping people to diet, and did work in local nursing homes with robotic companions for elderly individuals. He also received his BS in computer science at the Georgia Institute of Technology. While there Cory was a part of the Aware Home Research Initiative, a focused research effort that was looking for ways to allow older people to live in their homes longer.