Hardware, Software & the Internet of Things
June 23–25, 2015 • San Francisco, CA

Semantic listening: Experiments in capturing context, not content

Noah Feehan (New York Times R&D Lab)
2:05pm–2:45pm Wednesday, 06/24/2015
Design
Location: Cowell Theater (Herbst Pavilion)
Average rating: ****.
(4.31, 13 ratings)

Prerequisite Knowledge

Knowing what IoT is Familiarity with contemporary IoT technologies

Description

We are already living with a new class of devices, ones that don’t just overhear our conversations, they understand them–think Google Now, the Moto X (with its always-listening speech-recognition feature), the Amazon Echo, and more. Not far from now, objects that we think of as “ordinary” will have these same abilities. But do you want your every utterance recorded forever? How will you know when you are being recorded?

The New York Times R&D Lab made the Listening Table to explore ways that ubiquitous speech capture can actually work for the people who use it (and nobody else). In this talk, I’ll show the design process behind the creation of the Table and connect it to the larger “Semantic Listening” research effort we’re pursuing at the Lab.

After walking through the system architecture and fabrication process, I’ll go into particular detail regarding the balance we struck between ubiquitous capture and user privacy, as these factors will be critical in determining the success or failure of future “enchanted objects.” I’ll end with details about upcoming projects that further explore the potential opportunities and challenges of semantic listening.

Key topics:

  • Usability – design considerations when building verbose-capture processes: how to show omissions, abstractions, and inferences.
  • Privacy – how to design the system, both internally and externally, to serve our values: operations happen transparently; people in the room must have maximum agency; and the interface should afford a sense of virtuosity
  • Authenticity – making an authentic speculative object involves treading a fine line between making working systems and “fudging” future technologies or interactions. How to navigate this line.
Photo of Noah Feehan

Noah Feehan

New York Times R&D Lab

Noah Feehan is a maker at the New York Times R&D Lab, which means he designs and implements all manner of solutions in hardware, software, and spaces in between. Before joining the Lab, Noah did many things including helping design performance interfaces for Björk, kitting out a Fab Lab at NASA’s Goddard Space Flight Center, and working on UX and product strategy at various startups. He makes art and performances under the name AKA MEDIA SYSTEM, and has a degree in video/new media art from Harvard and a master’s from the Hyperinstruments Group at the MIT Media Lab.