Marcus Trapp is software engineer and department head for user experience and requirements engineering (UXR) at Fraunhofer IESE, where he supports companies in the areas of user experience for business applications, creativity and innovation workshops, requirements engineering, interaction design, and user interface prototyping. His motto is “Software is no end in itself; it always supports or enables business.” Since software is the most important driver of innovation for (almost) every business domain, software should not only be of high quality but also contribute to a great user experience. Marcus is an enthusiastic speaker on the topics of innovation and (user) experience.
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