The future of software is being driven by intelligent applications. According to Gartner, by the year 2020, more than 85% of customer-to-business interactions will be carried out without humans. Currently, 81% of IT leaders are investing or plan to invest in artificial technology solutions. Given these trends, more companies are pivoting from preprogrammed software applications to intelligent applications. But while AI is a powerful tool for businesses, it can also lead to unintended and dangerous consequences, which are directly linked to the people and data that train the machines to learn.
The road to enterprise intelligence starts with the humans behind the curtain. Kishau Rogers explains how to reduce the friction of AI adoption in the enterprise using systems thinking and people-centered workflows.
Kishau Rogers is the founder of Websmith Inc., which has been providing technology solutions to organizations across the globe since 2004. Under Kishau’s leadership, Websmith Inc. has contributed to the launch of a number of successful startups, including health enterprise solution TimeStudy, innovative geolocation platform PeerLoc, and technology consulting agency bigThinking. A serial tech entrepreneur, Kishau has been developing impactful, innovative solutions to complex problems and business challenges in the computer science and information technology industry for over 23 years. At the core of Kishau’s work is an intention to make a real, positive difference in the world. She serves her community as an advisor, board member, and thought leader for social impact technology projects including Think of Us, a technology startup on a mission to improve the outcomes for youth in care; the US White House Hackathon for Foster Care; the WAAW Foundation; and SheHacks, a software engineering intensive program for women and girls in Africa offered by the WAAW Foundation. Kishau has been featured in national publications including the Wall Street Journal, Entrepreneur, NFIB, and JavaWorld and is a recipient of the NAWBO Wells Fargo STEM Award, the Lyn McDermid Community Impact Award, and the MBL Entrepreneur of the Year Award.
©2018, O’Reilly UK Ltd • (800) 889-8969 or (707) 827-7019 • Monday-Friday 7:30am-5pm PT • All trademarks and registered trademarks appearing on oreilly.com are the property of their respective owners. • firstname.lastname@example.org