Build Better Defenses
October 29–30, 2017: Training
October 30–November 1, 2017: Tutorials & Conference
New York, NY

Cyber-crises: Bridging the response gap between the board and the front line

Venky Anant (McKinsey & Company), Joy Smith (McKinsey & Company)
1:30pm–5:00pm Monday, October 30, 2017
Average rating: *****
(5.00, 1 rating)

Who is this presentation for?

  • C-suite and board members, CISOs, and front-line implementers

Prerequisite knowledge

  • General knowledge of cybersecurity and experience handling crises

Materials or downloads needed in advance

  • A laptop or notebook to record observations

What you'll learn

  • Gain exposure to the decision-making process of C-suite and board-level participants


The lack of transparency between executive decisions and those who implement them can muddle the response to a fast-moving cyber-crisis. Venky Anant and Joy Smith take you through a crisis, from the response from the board and executive members to the experience of front-line responders, giving you an opportunity to question and ultimately improve the harmony between the respective approaches.

In the first half of the tutorial, implementation-level cyber-responders from across industries and geographies will receive a simulated cybersecurity incident to tackle in clear view of the audience in 45 minutes time. Following a break, C-level and board-level participants across a similarly wide set of industries and geographies will take on the same challenge without prior knowledge of the implementation-level conversation.

Venky and Joy then moderate a Q&A with both groups to examine what could have been done differently and analyze the responses. Following the Q&A, you’ll spend the remaining time crafting ways to facilitate communication and understanding between management and implementers for a useful framework to use in a time of crisis response.

Photo of Venky Anant

Venky Anant

McKinsey & Company

Venky Anant is a partner at McKinsey & Company and a member of Digital McKinsey, where he focuses on cybersecurity, software, startups, and next-generation infrastructure. Venky also coleads the healthcare CISO roundtable, a group of 50+ CISOs who meet regularly to discuss key security related topics. Venky holds an MBA from INSEAD, France, and a master’s degree in computer science.

Photo of Joy Smith

Joy Smith

McKinsey & Company

Joy Smith is manager of cyber solutions at McKinsey & Company. With significant public sector and government experience in cybersecurity, Joy helps lead McKinsey’s efforts to bring its capabilities to more clients. Previously, she worked with Novetta and IBG, providing advanced analytics to conduct cybersecurity analysis, entity resolution, and multisource investigations. Joy holds an MBA from the University of Pennsylvania’s Wharton School and a BS in biomedical engineering from UNC-Chapel Hill.