Training: 8–9 November 2016
Tutorials & Conference: 9–11 November 2016
Amsterdam, NL

Threading the needle of mobile security and user privacy

James Plouffe (MobileIron)
14:10–14:50 Friday, 11 November, 2016
The human element
Location: G102 Level: Intermediate
Average rating: ****.
(4.00, 1 rating)

Prerequisite knowledge

  • A basic understanding of mobile device management (MDM), enterprise mobility management (EMM), and mobile security

What you'll learn

  • Learn practical advice for balancing organizational risk tolerance and employee privacy in the context of of bring-your-own-device (BYOD), corporate-owned, personally enabled (COPE), and pure corporate-liable deployments
  • Gain an overview of mechanisms available to protect employee privacy and guidance for implementing them
  • Explore best practices for communicating policies and procedures to BYOD, COPE, and corporate-liable program participants


In a 2015 survey of 3,500 employees conducted by Harris Poll, MobileIron found that a whopping 30% would leave their jobs if their employer could see personal information on their mobile devices. While most CIOs really do not want access to employees’ personal content, employees still worry about the privacy of personal emails, texts or photos, browsing history, etc. on smartphones and tablets they use for both business and personal tasks. Because so many devices today are mixed use, organizations must remember to protect employee privacy as fiercely as they protect corporate data.

Unfortunately, many employers, as well as many employees, are confused about what is and is not visible, the actions employers can take on managed mobile devices, and the strategic reasons employers may have for needing to access that information or take those actions. Traditional security methods rely heavily on tight control of and extreme visibility into IT assets. With most modern mobile OSes, however, this approach is neither necessary nor desirable. James Plouffe explores whether it’s possible to secure corporate data and respect privacy. James also includes a brief update on security and privacy enhancements made to the most popular mobile operating systems: Android, iOS, and Windows 10.

James Plouffe


Is “information technology polymath” a thing? If so, James Plouffe fits the bill. With over 15 years’ experience, James has provided IT and InfoSec services and insight for customers ranging from mid-size enterprises to the Global 10. As a member of the MobileIron Product and Ecosystem team, he is responsible for driving integrations with new technology partners, enhancing existing integrations, and helping customers use those integrations to be successful in making modern endpoints a seamless part of their IT and InfoSec strategies. Prior to joining MobileIron, James spent nearly a decade as the network architect for Toyota Motor Engineering and Manufacturing, North America, where he was responsible for designing and building the LAN, WAN, and perimeter security infrastructure for facilities throughout the United States, Canada, and Mexico. He is also a technical consultant for the award-winning “hacker” drama Mr. Robot on USA Network.