Change control conference sessions

1:40pm–2:20pm Wednesday, 07/27/2011
Presentation: Mistakes Were Made Presentation [PDF]
Ever have a code release go horribly wrong? Have a routine system upgrade turn into 12 hours of downtime? Had to field angry phone calls from engineers, customers and your boss? Sometimes things go horribly wrong. This talk will teach you how to plan for the worst, minimize risk and recover gracefully from failure.