Sue Feldman, RN, MEd, PhD
Assistant Director, The Kay Center for E Health, Claremont Graduate University


Sue Feldman, RN, MEd, PhD – Affiliate/Expert in Health Informatics & Educational Technologies; Claremont Graduate University

Sue S. Feldman, RN, MEd, PhD is the Assistant Director of the Kay Center for E-Health Research at Claremont Graduate University (www. She has clinical, practical, and analytical expertise in health information systems analysis, design, and training. Her primary research efforts are in the use of information systems in the continuum of disability health management and services. She led three nationally publicized case studies about utilization of the Nationwide Health Information Network for the transmission of electronic health record information in the Social Security Administration disability determination process and co-led system, program, and policy analysis for the Government of Andhra Pradesh, India. She is currently involved in designing and pilot testing a system for assisting those with disabilities to obtain and sustain employment. She is adjunct faculty at the University of Maryland, School of Nursing and is on the site visitation panel for the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). Dr. Feldman’s work has been published in several top-tier national and international journals, used during a White House presentation, and was the 2010 Student Research Award recipient for the American Public Health Association’s Disability Division and the 2011 Scholarship Award recipient for Southern California HIMSS (Health Information Management Systems Society). Dr. Feldman can be reached by email at


Location: F150
Benjamin Schooley, MBA, Ph.D. (Claremont Graduate University), Sue Feldman, RN, MEd, PhD (The Kay Center for E Health, Claremont Graduate University), Vineet Agrawal (OSSCube)
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This section will focus on a case study where SugarCRM is used as platform to build a large scale Federal level application that will be implemented in all states to manage potentially 10 million beneficiaries. We will be covering how SugarCRM and best of breed open source solutions like BIRT, security solutions, workflow solutions come together to build a very complex workflow application. Read more.