Crunching the numbers: Open Source Community Metrics

Community
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Every community manager knows that community metrics are important, but how do you come up with a plan and figure out what you want to measure? Most community managers have their own set of hacky scripts for extracting data from various sources after they decide what metrics to track. There is no standardised Community Software Dashboard you can use to generate near-real-time stats on your community growth.

Like most open source projects, we have diverse community infrastructure for MeeGo, including Mailman, Drupal, Mediawiki, IRC, git, OpenSuse Build Service, Transifex and vBulletin. We wanted to unify these sources together, extract meaningful statistics from the data we had available to us, and present it to the user in a way that made it easy to see if the community was developing nicely or not.

Building on the work of Pentaho, Talend, MLStats, gitdm and a host of others, we built a generic and open source community dashboard for the MeeGo project, and integrated it into the website. The project was run in the open at http://wiki.meego.com/Metrics/Dashboard and all products of the project are available for reuse.

This presentation will cover the various metrics we wanted to measure, how we extracted the data from a diverse set of services to do it, and more importantly, how you can do it too.

Photo of Dave Neary

Dave Neary

Red Hat

Dave Neary is the Eclipse Che community and ecosystem manager at Red Hat, focused on growing the Eclipse Che user and developer community and is a long-time open source developer and community manager. Previously, he worked on telecommunications software (network functions virtualization and software defined networking) for several years. He’s presented at past OSCONs on topics as eclectic as the science behind running faster, rearing the next generation of hackers, and nonprofit organizations that manage open source projects.

Photo of Dawn Foster

Dawn Foster

Pivotal

Dawn is an Open Source Strategy Lead at Pivotal. She spent more than 20 years working in open source communities at companies like The Scale Factory, Puppet, Intel, and Jive Software. She has expertise in community building, open source software, metrics, and more. She is passionate about bringing people together in online communities along with analyzing the data associated with participation. Dawn has a PhD, an MBA and a BS in CS. She has spoken at dozens of industry events, including many Linux Foundation events, OSCON, SXSW, FOSDEM and more.