Making Open Work
May 8–9, 2017: Training & Tutorials
May 10–11, 2017: Conference
Austin, TX
Ivan Kornienko

Ivan Kornienko
Director of User Experience, BP3


Ivan Kornienko is director of user experience at BP3. Ivan is a passionate UX practitioner on a journey to make corporate employees love their jobs through better workplace apps. In addition to holding multiple patents, Ivan has written several books and often presents at conferences on topics ranging from workflow automation to process improvement to interface design.


5:05pm5:45pm Thursday, May 11, 2017
In Real Life (IRL)
Location: Meeting Room 18 C/D
Level: Beginner
When a large financial institution implemented a customer onboarding process, average onboarding time jumped from two days to two weeks. Given the complexity of the process, traditional BI tools were ineffective at helping the bank understand what was taking so long, let alone communicate it to their customers. Ivan Kornienko explains how Spark and a unique visualization cleared things up. Read more.