Drupal is an open source web content management system (WCMS) that began as a one-person effort in a college dormitory. In the 15 years since, it has grown to compete with the most popular proprietary tools on the market and power some of the largest sites on the web.
Drupal’s initial adoption was organic, often chosen as a free alternative to expensive CMS tools to build nonprofit or low-budget websites. Eventually, some professional services companies formed around the CMS, deciding to use it in a dedicated fashion for all of their solutions. Around 2005, as Drupal gained momentum, ideas began to percolate about creating a different kind of company around Drupal, giving it greater legitimacy and providing the growing Drupal market with a large service provider with external funding. In 2007, Acquia was born.
Early on, well-funded marketing efforts allowed Acquia to serve as a funnel for anyone interested in using Drupal to get information and expertise, as well as referrals to smaller companies that could do project implementation. Now, nearly 10 years on, Drupal has a substantial share of the WEM/WCMS market, powering more than a million websites and involving more than 30 thousand contributors and millions of users. That shift came about largely due to the positioning and work of professional services teams.
Drawing on their real-world experience, Jenn Sramek and Mark Sakurada explain how professional services teams can support the expansion and adoption of open source projects at the enterprise level, around the world.
Jenn Sramek is a senior partner delivery manager at Acquia, where she applies her 20 years of project management experience to support Acquia partners in creating their own Drupal centers of excellence. Jenn has been involved with the Drupal community since 2006 and has helped to bring more than 150 businesses and organizations into the open source Drupal CMS. When working with Drupal, Jenn’s focus is on guiding clients toward the simplest way to achieve their business objectives and enable the highest return on investment. Her specialties include enterprise, multi-agency projects, and government projects and the areas of project discovery and planning. In her spare time, she serves as the board president for the Haight Ashbury Food Program in San Francisco, providing food for those in need since 1983.
Mark Sakurada is a senior sales solutions manager at Acquia, where he works with enterprise clients to deliver modern robust web experiences in Drupal. Mark leverages his platform and development experience to architect and optimize large-scale enterprise Drupal installations as an infrastructure and integration specialist. He has worked professionally as a developer, engineer, and consultant in information technology for 20 years. Since 2007, he has focused on the implementation of open source software solutions and has been involved in a number of developing initiatives.
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