Technology is at the very center of delivering a great customer experience at The Home Depot—the world’s largest home improvement retailer, with a presence across 2,300 stores in North America. The applications and infrastructure that help power the operations of the company must maintain a high level of reliability to ensure that customer needs are being met. A little-known fact is that the company develops 90% of the software for its retail operations in-house.
David Narayan discusses the issues encountered while building an observability pipeline to collect logs, metrics, and traces from applications and infrastructure systems. You’ll learn how the company combined open source applications (Kafka and Envoy), homegrown applications (its streaming engine Siphon), and cloud products (Google BigQuery) to build a great experience for thousands of technology associates.
David Narayan is a distinguished engineer on the infrastructure team at The Home Depot, where he spends most of his time working on monitoring, performance engineering, and distributed systems.
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