This notion of Government 2.0 – making government more transparent, participatory and collaborative isn’t suddenly going to happen via memo, policy, or directive. It will require consistent, effective, and flexible leadership vision and management techniques. Understanding how leaders initiate and execute change provides insight into effective public strategies, speeds the process of transformation and strengthens leadership capabilities of those entrusted to carry out public agency missions. Government 2.0 is about more than just publishing high value datasets and starting blogs – it’s about transforming the way government works. What qualities are needed in the leaders charged with making this change happen?
In this session, Grant McLaughlin and Walton Smith will discuss the results of study – conducted by a team of government-sector specialists from Booz Allen Hamilton, joined by Harvard University Professor of Public Management, Steven Kelman – focused on identifying the common methods used by successful government executives to transform their agencies and achieve mission goals. Learn what leadership practices succeeded, which ones failed, and how you can start applying these best practices to help your agency become more transparent, participatory, and collaborative.
Walton Smith is one of Booz Allen’s thought leaders in Enterprise/Gov 2.0. Walton’s entrepreneurial approach has led Booz Allen teams to design, develop and implement social media strategies for government agencies and private sector clients. Currently he leads the firm’s internal corporate investment strategy to bolster the Knowledge Management and Information Sharing Program including the Hello.bah.com platform. Mr. Smith steered the successful Enterprise/Gov 2.0 engagement across multiple teams improving the flow of information to and from consulting staff, and increasing the value of collaborative outcomes. He ensured adoption and usage of the new enterprise program by integrating change management strategy with the implementation of IT technologies including social networking and enterprise search. Mr. Smith previously led the successful implementation of two firm wide Business Process Reengineering (BPR) efforts, and the firm’s Microsoft SharePoint implementation.
Grant McLaughlin is a Principal with Booz Allen Hamilton’s Organization Change Team and he has more than fifteen years of experience in the areas of strategic communications, change management/change communications, marketing, public education and stakeholder outreach, participatory decision-making, strategic management analysis, and implementation. His most recent experiences have centered on assisting U.S. government organizations move through change as a result of a transformation, modernization or implementation of a new service offering. He has extensive experience in establishing, fostering and maintaining partnering relationships among stakeholders with state, local and Federal agencies.
Mr. McLaughlin holds a Bachelor of Art degree in Communications from Bethany College, a Master of Art degree in Political Management from The George Washington University. In addition he has earned a certificate in public participation from the International Association of Public Participation (IAP2), a certificate in environmental management and sustainability from The George Washington University, and certificates in measurement and evaluation and organizational development from Georgetown University.
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