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SeeClickFix: You Can Web Enable Your Town in 5 mins. No Batteries Required.

Government as a Partner
Location: Room 146 Level:
Average rating: ****.
(4.00, 2 ratings)

SeeClickFix a website that allows citizens to report and document non-emergency issues to communicate them to those accountable for the public space. Issues that are reported are recorded on a map for everyone to see, vote on, discuss and resolve. We allow citizens to adopt web technology for their town immediately: collaboration and transparency in a box. Don’t wait for others – get started.

*Easy to Implement. We wanted to build something that communities could pick-up and implement without a software developer. A citizen, a local neighborhood watch or one city council person can choose to use SeeClickFix in their community. Just set up a watch area to get alerts on a geographical area and you’re off and running.
*Multiple Parties. Governments play a large role in resolving local non-emergency issues. But City Hall is far from the only entity involved. Our model allows anyone to play a role in resolving issues: from your neighbor, to the business improvement district, to the local newspaper, and even to the state department of transportation. Anyone can get alerts not just the official government channels.
*More Maps Globally. We have built the system on top of Google Maps so that it works globally with map UI.

SeeClickFix Social features for community fixing

  • Commenting engine
  • Image gallery
  • I want this fixed too! voting system
  • Share on Facebook features
  • Youtube video integration
  • Send issue to a friend
  • SeeClickFix Watch areas
  • Widget sharing
  • Flag as inappropriate crowd sourced moderation

SeeClickFix Reporting Methods

  • Web
  • Mobile Web
  • City focused subdomains (eg or
  • Embedable widget (available to be placed on other websites)
  • Twitter (tweet @seeclickfix with an embedded map link and optional photo)
  • Email (specific format)
  • Phone (voice mail box)
  • iPhone app (under development)

SeeClickFix Open Data/Output

  • Web browsing (each issue has it’s own web page)
  • XML issue feed (geographically and keyword focused)
  • JSON
  • KML
  • GeoRSS
  • Excel (feature of paid version SeeClickFix Pro)
  • CSV (feature of paid version SeeClickFix Pro)
  • Printable Issue List (feature of paid version SeeClickFix Pro)
  • Open 311 API (like DC’s API!)
  • Embedable widget (available to be placed on other websites with keyword and geographical focus)
Photo of Ben Berkowitz

Ben Berkowitz


Ben Berkowitz is the Founder/CEO of SeeClickFix a free web service that allows anyone to report local problems and collaborate to solve them. He is the founder of a neighborhood association district, the Upper State Street Association, and was named New Haven Town Green’s 2008 Collaborator of the Year.

Schedule views

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  • Jive Software
  • Microsoft
  • Google
  • Siteworx
  • Government Executive Media Group
  • Nextgov
  • Anita Borg Institute
  • The Electronic Frontier Foundation (EFF)
  • Express
  • Fedscoop
  • Mozes
  • Open Source for America
  • Social Media Today
  • The Washington Post
  • Who Runs Gov

Sponsorship Opportunities

For information on exhibition and sponsorship opportunities at the conference, contact Jessica Timmer at or download the Gov 2.0 Expo Showcase Sponsor Prospectus

Media Partner Opportunities

For media partnerships, contact Matthew Balthazor 949-223-3628 mbalthazor

Program Ideas

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Press and Media

For media-related inquiries, contact Maureen Jennings at or Natalia Wodecki at

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