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A "Thank You" Can Change Your Life

Grand Ballroom B
Average rating: ****.
(4.58, 33 ratings)

The world seems a lot harder than it used to be. Twitter and blog comments fill up with pedantic responses and cutthroat businesses make gobs of money. It’s easy to stop and think that being nice has gone out of fashion, only to be replaced by sharp, aggressive rhetoric. Despite today’s internet and business climate, you can still get amazing opportunities, meet interesting people, and succeed by being nice. This is the story of how saying “thank you” altered the course of my life and career.

Photo of Nicholas Zakas

Nicholas Zakas


Nicholas C. Zakas is a staff software engineer at Box, author, and speaker. He worked at Yahoo! for almost five years, where he was front-end tech lead for the Yahoo! homepage and a contributor to the YUI library. He is the author of Maintainable JavaScript (O’Reilly, 2012), Professional JavaScript for Web Developers (Wrox, 2012), High Performance JavaScript
(O’Reilly, 2010), and Professional Ajax (Wrox, 2007). Nicholas is a strong advocate for development best practices including progressive enhancement, accessibility, performance, scalability, and maintainability. He blogs regularly at and can be found on Twitter via @slicknet.


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