Crystal Yan advises clients in the technology, healthcare, education, and nonprofit sectors as an independent consultant and is a product manager and designer with the United States Digital Service, a startup within the federal government using design and technology to deliver better government services to the American people. Crystal is a product and experience design leader focused on empowering organizations to be more customer centric and has worked in the US, India, China, and Cambodia. Previously, she led the user experience team at a civic tech startup transforming how organizations interact with governments worldwide. Crystal holds a degree in economics from Amherst College.
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