If you’ve worked in the tech industry for a while, you know that getting early adopters is hard, but bringing your product to the rest of the world is harder. Known as crossing the chasm, this is a make-or-break moment for many products and companies—Docker included. Joao Fernandes explains how good docs can help you cross the chasm and ensure you won’t need to spend your days holding users’ hands and shares the processes and tools Docker uses to deliver docs in a continuous way.
Joao Fernandes is the documentation lead for Docker Datacenter, where his responsibilities include working side by side with designers and developers on all stages of product development to ensure Docker Datacenter is easy to learn and use and helping to shape the team processes, roadmap, and hiring interviews. Previously, Joao was a senior academy engineer at Outsystems, where he worked on docs, training, curriculum development, and usability studies. Joao holds an MSc and BSc in computer science. You can read his blog at Joaofn.com.
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