Increasing the observability attribute of complex systems can be difficult. As interactions become digitally deeper and wider, rising customer expectations are fueling unprecedented levels of control loss (and possibly reach loss). Leo Vasiliou and Dawn Parzych explore critical components, such as the changing nature of data, Simpson’s paradoxical nature of analysis, and the fail-forward mindset as they relate to a larger monitoring strategy.
This session is sponsored by Catchpoint
Leo Vasiliou is the director of web performance engineering at Catchpoint Systems, where he uses charts and graphs to answer questions, settle debates, and help people make sense of them. Leo contributes to Catchpoint’s blog and also writes at Web Tortoise, which is dedicated exclusively to the charts and graphs of web performance. Previously, Leo ran large, complex performance programs and IAC’s search and media business.
Dawn Parzych is the director of product and solution marketing at Catchpoint. Dawn enjoys researching, writing, and speaking about trends related to application performance, user perception, and how they impact the digital experience. In 15+ year career, Dawn has held a wide variety of roles in the application performance space at Instart Logic, F5 Networks, and Gomez.
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