Prepare to Design the Future
March 19–20, 2017: Training
March 20–22, 2017: Tutorials & Conference
San Francisco, CA
Elizabeth Goodman

Elizabeth Goodman
Experience design supervisor, 18F / General Services Administration

Website | @egoodman

Elizabeth Goodman investigates the possibilities and perils of emerging technologies in her design, research, and writing. Elizabeth’s work has taken her from exploratory research and design teams at Intel, Yahoo, and Fuji-Xerox to her current position with 18F, a service and product design group within the US government aimed at making federal agencies more efficient, more transparent, more accessible, and more accountable to the people they serve. She authored the second edition of Observing the User Experience, a widely used handbook of design research methods and speaks widely on the design of mobile and pervasive computing systems at conferences, schools, and businesses. Elizabeth holds a PhD from UC Berkeley’s School of Information, where her research focused on human-computer interaction and design practice for novel technologies and was supported by National Science Foundation and Intel fellowships. She lives in San Francisco with her husband and two children.


3:35pm–4:15pm Wednesday, March 22, 2017
Beyond the screen
Location: Tower Salon A
Level: Beginner
Ame Elliott (Simply Secure), Elizabeth Goodman (18F / General Services Administration), Adrienne Porter Felt (Google), Jennifer King (UC Berkeley School of Information)
Average rating: **...
(2.50, 6 ratings)
If users don’t trust a product, they won’t use it. Too often, security and privacy are treated only as engineering problems—not problems involving design. Using examples from large-scale software deployments with more than a billion users, this panel deconstructs UX microinteractions—details giving immediate feedback—that communicate security and shares tips for designing trustable interactions. Read more.