Prepare to Design the Future
March 19–20, 2017: Training
March 20–22, 2017: Tutorials & Conference
San Francisco, CA
Kaaren Hanson

Kaaren Hanson
VP, Experience Design, Medallia


As vice president of experience design at Medallia, Kaaren Hanson builds robust design teams and creates customer-centered collaborative environments. Kaaren is obsessed with emotion and how companies can exceed customers’ expectations. Previously, Kaaren was vice president of design at Intuit, where she drove Intuit’s transformation to become a design-driven company with dramatic improvements in the customer experience and innovation culture. While at Intuit, Kaaren was recognized with two CEO leadership awards, and her success was noted in various media such as Bloomberg Businessweek, Harvard Business Review, Creative Confidence (Kelly & Kelly), and Scaling Excellence (Sutton & Rao). Prior to Intuit, she led user experience teams at Remedy Software (a BMC company) and BigVine. Kaaren holds a BA from Clark University and a PhD from Stanford University.


3:35pm–4:15pm Tuesday, March 21, 2017
Technology, tools, and process
Location: California East
Level: Intermediate
Kaaren Hanson (Medallia), Micah Alpern (Medallia), Sara Khoury (Google), Amanda Linden (Facebook), Catherine Courage (Google)
Average rating: ****.
(4.33, 3 ratings)
Startup design is radically different from design at established companies. Join in to hear how design leaders Catherine Courage (Google), Kaaren Hanson (Medallia), Sara Khoury (bebop), and Amanda Linden (Asana) moved from leadership positions at large corporations to roles at scrappy startups. If you’re thinking about joining a startup, this is the panel to attend. Read more.