Prepare to Design the Future
March 19–20, 2017: Training
March 20–22, 2017: Tutorials & Conference
San Francisco, CA
Kristin Skinner

Kristin Skinner
Head of Design Management, Capital One

Website | @bettay

Kristin Skinner is head of design management at Capital One, where she leads the practice and team of design managers who coordinate the design organization’s efforts, guides cross-functional collaboration, and enables the design team to deliver outcomes with measurable impact. An author and organization design leader, Kristin has extensive experience recruiting, hiring, and managing designers as well as shaping design organizations and operations for optimal effectiveness—in both consulting and in-house contexts in companies large and small alike. Previously, Kristin was managing director at Adaptive Path, where she established and lead the Design Management practice, guided sales and operations, co-led the portfolio, and scoped and co-led over 40 of the firm’s most strategic and complex projects and programs; she also shaped the design manager role for entertainment and devices while at Microsoft’s Pioneer Studios. Kristin is coauthor of Org Design for Design Orgs: Building and Managing In-House Design Teams and is the programmer and host of the LX Conference (formerly MX). She is also a keynote speaker and frequent workshop teacher on organizational design and design management.

Sessions

9:00am–12:30pm Monday, March 20, 2017
Bridging design, technology, and business
Location: California East
Level: Intermediate
Peter  Merholz  (Snagajob), Kristin Skinner (Capital One)
Average rating: ****.
(4.17, 6 ratings)
As the move to establish in-house design teams accelerates, there's very little common wisdom on what makes for a successful design organization. Design requires not just process and methods but savvy with organizational and operational matters. Peter Merholz and Kristin Skinner shine a light on the unsung activities of actually running a design team, exploring what works and what doesn't. Read more.
11:20am–12:00pm Wednesday, March 22, 2017
Location: Grand Ballroom
Kristin Skinner (Capital One)
Average rating: ****.
(4.67, 3 ratings)
As the move to establish in-house design teams accelerates, there's very little common wisdom on what makes for a successful design organization. Design requires not just process and methods but savvy with organizational and operational matters. Kristin Skinner shine a light on the unsung activities of actually running a design team, exploring what works and what doesn't. Read more.