Kristin Skinner is head of design management at Capital One, where she leads the practice and team of design managers who coordinate the design organization’s efforts, guides cross-functional collaboration, and enables the design team to deliver outcomes with measurable impact. An author and organization design leader, Kristin has extensive experience recruiting, hiring, and managing designers as well as shaping design organizations and operations for optimal effectiveness—in both consulting and in-house contexts in companies large and small alike. Previously, Kristin was managing director at Adaptive Path, where she established and lead the Design Management practice, guided sales and operations, co-led the portfolio, and scoped and co-led over 40 of the firm’s most strategic and complex projects and programs; she also shaped the design manager role for entertainment and devices while at Microsoft’s Pioneer Studios. Kristin is coauthor of Org Design for Design Orgs: Building and Managing In-House Design Teams and is the programmer and host of the LX Conference (formerly MX). She is also a keynote speaker and frequent workshop teacher on organizational design and design management.
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