Courtney Clark is Forum One’s director of user experience. Courtney has more than 10 years of experience helping foundations, government agencies, and nonprofits optimize their online offerings. She works with clients like the National Committee for Quality Assurance (NCQA), the MacArthur Foundation, the California Department of Health Care Services, and Consumers Union to develop tailored solutions that balance each organization’s mission with the needs of its audiences. Courtney specializes in leading user research activities like surveys, interviews, card sorts, heuristic evaluations, and usability research to understand user needs. Previously, Courtney was an interaction designer for the University of Kansas, where she took part in an extensive rebranding exercise and contributed to two major web redesigns. She holds a BFA with a focus in visual communications from the University of Kansas.
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