Prepare to Design the Future
March 19–20, 2017: Training
March 20–22, 2017: Tutorials & Conference
San Francisco, CA
Jen Pahlka

Jen Pahlka
Founder and Executive Director, Code for America

Website | @pahlkadot

Jennifer Pahlka is the founder and executive director of Code for America, a national nonprofit that believes that government can work for the people, by the people, if we all help. Jennifer recently served as the US deputy chief technology officer in the White House Office of Science and Technology Policy, where she architected and helped start the United States Digital Service. She is known for her TED talk, “Coding a Better Government,” and has been the recipient of several awards, including MIT’s Kevin Lynch Award, the Oxford Internet Institute’s Internet and Society Award, and the National Democratic Institute’s Democracy Award. Jennifer spent eight years at CMP Media, where she ran the Game Developers Conference, Game Developer magazine,, and the Independent Games Festival. Previously, she ran the Web 2.0 and Gov 2.0 events for TechWeb, in conjunction with O’Reilly Media. Jennifer is a graduate of Yale University. She lives in Oakland, CA, with her daughter, husband, and six chickens.


9:50am–10:10am Wednesday, March 22, 2017
Location: Grand Ballroom
Jen Pahlka (Code for America)
Average rating: ****.
(4.55, 11 ratings)
Poor service design can have devastating consequences for vulnerable people in our country, but it doesn't have to be that way. Jennifer Pahlka explains why intentionally designing government interfaces, especially for low-income people, not only improves social outcomes but costs taxpayers dramatically less. Designing for users isn't just how to make great technology; it's how to govern. Read more.