The next wave of technology is about to come crashing down on us, and surfing that wave are robots of all kinds, from household companions to industrial robots to self-driving vehicles and drones. These robots (who are a kind of product/service hybrid) will infiltrate all manner of services, from front-of-house duties to assembling and delivering goods.
Safety, privacy, displaying robot intent, cooperation, and movement between humans and robots—all of these need to be considered when designing social robots. Drawing on his experience designing Kuri, a home robot just launched at CES 2017, Dan Saffer shares lessons learned about designing robots.
For 20 years, Dan Saffer has been designing everything from apps to robots and everything in between. Dan is the author of four acclaimed books on design, including his latest, Microinteractions, which Scott Berkun called “the best design book in years.” He speaks and teaches workshops on design around the world. In 2008, he coined the term “topless meeting” (for a meeting without laptops), which was a finalist for Oxford Dictionary’s word of the year and Time magazine’s #10 buzzword of 2008.
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