Prepare to Design the Future
March 19–20, 2017: Training
March 20–22, 2017: Tutorials & Conference
San Francisco, CA

Voice user interface design: How to wireframe for voice

Ann Thyme-Gobbel (D+M Group (Denon Marantz))
9:00am–12:30pm Monday, March 20, 2017
Location: Tower Salon A
Average rating: ****.
(4.50, 2 ratings)

Who is this presentation for?

  • UX/UI interaction designers with a GUI/visual background who want to get into voice user interface design

What you'll learn

  • Explore the concepts, tools, best practices, and challenges for designing voice-based experiences

Description

Since a wireframe is very visual, how do you wireframe for voice? The answer: sample dialogues that we write and record—an audio wireframe. With VUIs, specific changes in the wording and delivery of a voice prompt can massively affect how users interpret it and respond.

Ann Thyme-Gobbel outlines the concepts, tools, best practices, and challenges for designing voice-based experiences. You’ll learn how to write sample dialogues, build audio wireframes, test prototypes for voice user interfaces, and do a short hands-on Wizard of Oz test—all while exploring different tools for documenting VUI design (still a shockingly sparse area). You’ll leave able to identify problems and write your own “good” prompts.

Photo of Ann Thyme-Gobbel

Ann Thyme-Gobbel

D+M Group (Denon Marantz)

Ann Thyme-Gobbel is voice UI/UX design lead at D+M Group, home of Denon, Marantz, and similar high-quality audio brands. Ann has 20+ years of experience in the speech and natural language industry, with UI/UX roles in product development, R&D, and customer-facing service engagements at several companies, including Nuance and Lab 126 (Amazon). As head of design and UX at a recently acquired startup, she focused on creating multimodal conversational interfaces that assisted acute and chronic care patients. Ann’s other past work includes research in language and emotion detection, prosody, discourse structure, and TTS development. She holds a PhD in cognitive science and linguistics from UCSD.

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Comments

Giuseppe Perri | UX DESIGNER
03/30/2017 5:38am PDT

Hi Ann, thanks for the interesting tutorial.
Would it be possible to get access you the slides you have presented?
Thanks!