Prepare to Design the Future
March 19–20, 2017: Training
March 20–22, 2017: Tutorials & Conference
San Francisco, CA

In-Person Training
Designing conversational UIs

Cathy Pearl (Sensely)
Sunday, March 19 & Monday, March 20, 9:00am - 5:00pm
Location: Tower Salon B
Average rating: *****
(5.00, 2 ratings)

Participants should plan to attend both days of this 2-day training course. Platinum and Training passes do not include access to tutorials on Monday.

Cathy Pearl demonstrates how to design a system that follows good conversational UI principles.

What you'll learn, and how you can apply it

  • Learn how to design a system that follows good conversational UI principles

This training is for you because...

  • You're a designer or developer who wants to know the best way to design for devices such as Amazon Echo, mobile apps, or other voice-driven systems.

Cathy Pearl demonstrates how to design a system that follows good conversational UI principles.

Topics include:

  • What “conversational” means
  • Best practices for building voice user interfaces
  • How to design for how people actually talk
  • Good error recovery
  • Understanding speech recognition technology
  • Basic natural language understanding
  • Designing for voice-only devices versus multimodal apps
  • Using data collection to improve system performance
  • Analyzing and improving your VUI
  • User testing for VUIs

About your instructor

Photo of Cathy Pearl

Cathy Pearl is director of user experience at Sensely, whose virtual nurse avatar, Molly, helps people engage with their health. Cathy has more than 15 years of experience designing user interfaces and has worked on everything from helicopter pilot simulators at NASA to a conversational iPad app in which Esquire magazine’s style columnist tells you what you should wear on a first date. During her time at Nuance and Microsoft, Cathy designed voice user interfaces for banks, airlines, healthcare companies, and Ford SYNC. She is the author of the upcoming O’Reilly book Designing Voice User Interfaces. Cathy holds a BS in cognitive science from UCSD and an MS in computer science from Indiana University.

Twitter for sense_ly

Conference registration

Get the Platinum pass or the Training pass to add this course to your package.

Comments on this page are now closed.


03/29/2017 9:59pm PDT

These aren’t the slides shown at the workshop. Will it be possible to have the right file available?

Julia Morton | UX DESIGNER
03/23/2017 8:23am PDT

One other point — it would have been really helpful if we could have access to the slides. We all ended up taking notes furiously, but we couldn’t catch everything.