Tanya Kraljic covers the fundamentals of voice design by guiding participants in creating simple, natural language and dialogue models to integrate with a native application. Participants will come away with an understanding of the technology underlying spoken language systems, important aspects of the design process, and how the recently published speech APIs and tools fit into the process.
Abi Jones compares human-to-human and human-computer conversation and interaction to explain how their differences impact system design. Learn what makes for great human-computer speech interaction from the first turn to the last, how computers interpret speech, and why it’s more enjoyable and addictive to talk to a 1960s chatbot than any intelligent assistant available today.
Multiscreen experiences are powerful; we now divide our time between different devices based on context. At the same time, conversational assistants have evolved to be quite usable. But we’re just beginning to see how one assistant might work across an ecosystem of devices. Karen Kaushansky explores the future of designing with voice across multiple devices.
Messaging apps and chatrooms are platforms for a new type of application: one that is purely text based. This new type of app requires new processes and techniques and a different set of disciplines than previous apps or websites. Ben Brown delves into how designers are beginning to create these apps and discusses what it will mean for your app, brand, or publication to be all text.